Reference

Your Data Stays Clear at betcahs

Live Roulette, Treasures of Aztec and Aviator sit behind one account, and this Privacy Policy explains which account, device and wallet data we collect before you explore them.

Account dataCookie choicesDANA OVO GoPay QRISLocal law applies
betcahs Your Data Stays Clear at betcahs
CONTACT PATHS

Reach Us About Your Data

A privacy request should not sit inside a general queue, so we keep clear contact paths for account data questions.

Live chat Use the chat bubble after login for quick privacy questions from 09:00 to 23:00…
WhatsApp Message our privacy support number listed inside your account menu.
Email Send longer requests to [email protected] with your username and registered email.
DATA HANDLING

How We Handle Privacy Requests

Your privacy controls sit inside Account > Profile > Privacy Request, so you do not need a separate form when you use mobile Chrome or a tablet browser.

Data we collect

We collect account data such as username, registered phone, email, session records and wallet references. We use it to run your account, check access and answer privacy requests.

Cookie controls

Cookies support login sessions, language settings and security checks. On Chrome, you can check them through Settings > Site settings > Cookies, but blocking all cookies may affect account access.

Wallet records

For DANA, OVO, GoPay and QRIS, we store transaction references, timestamps, amounts and payment status. We do not ask for your wallet PIN or app password.

Access security

We compare device signals, IP range and login timing when an access attempt looks unusual. If we pause an action, support may ask for account checks before privacy data is shared.

Record retention

We keep records while your account is active and for operational or lawful needs after closure. When a record is no longer needed, we delete it or reduce it.

Change requests

You can ask us to correct account data, update contact details or check stored wallet references. Start from Account > Profile > Privacy Request or email [email protected].

Privacy Questions You May Ask

Privacy questions usually come up before you open an account or when a wallet record looks different from what you expected. Use the answers below to check what we collect, how cookies work, how requests move through support, and what may depend on local law. If your case includes DANA, OVO, GoPay or QRIS, include the payment reference so we can match it without asking for your PIN.

We collect account data such as username, phone, email, password record, device signals, IP range, session history and wallet references. We use it for account access, security checks and privacy request handling.

Yes. The policy covers payment-related records for DANA, OVO, GoPay and QRIS, including reference codes, timestamps, amounts and status. We do not collect your wallet PIN or app password.

Yes. Open Account > Profile > Privacy Request or email [email protected] with your username and registered email. We may verify your phone number before updating account data.

Cookies help keep you logged in, remember language choice and flag unusual access patterns. You can manage them in your browser settings, but blocking all cookies may affect account login.

You can request deletion or reduction of personal data. Some records may need to stay for operational, security or lawful reasons, such as wallet references linked to past account activity.

Only support and account teams assigned to privacy handling can access your request. We separate privacy requests from general service messages and check account ownership before sharing data.

Yes. Account access and eligibility depend on local law and are available only where local law permits. Privacy requests can still be sent through support using your registered contact details.